Strategy and Innovation

Successful Tax Time at ACA

Triggered by the arrival of tax refunds, ACA typically sees a large increase in loan volume during the spring months, affectionately referred to as “Tax Time”. This year’s tax refunds, compounded with government stimulus packages, led to a record setting month for ACA. In March, the company had its most successful Tax Time in their 14-year history, increasing loans originated by 31% and dollars originated by 42% year over year.

Throughout a tax season that ran weeks longer than previous years, ACA associates worked Better Together to provide best in class service to their dealer partners. As a result, ACA funded 21,617 total loans (940 loans/per day) resulting in $368,464,845 funded (over $16,000,000/per day). These loans were originated from over 1,600 dealer partners across the country. Since last tax season, ACA has added over 160 dealer partners who are committed to growing their business with ACA.

"“One of our main focuses for 2021 is diversification as it relates to opportunities for growth. We have expanded to 16 new markets and enrolled over 400 new stores year-to-date. In addition to new opportunities, we have also been focused on how to continue experiencing growth with our existing dealer partners. Originations from our existing dealer base increased significantly this Tax Time, which was another major factor in hitting our tax season goals.”"

- Victoria Lawing, VP, Originations -

The commitment of ACA’s associates to drive growth works directly to impact ACA’s WIG (Wildly Important Goal): to grow the number of emerging credit consumers they empower and serve from 300,000 to 500,000 by the end of 2022 while maintaining a finance ROA above 5.0%.

ACA’s current WIG focuses not just on growing their customer base but growing in a sustainable way.  This ensures that the growth they are experiencing is profitable for the business long-term.